Returns

One thing that makes your shimlee. so unique is that there will never be another just like it! That’s what is great about the ability to print your memories onto real wood. Because shimlees are made out of natural real wood, there will be variation in grain and color from board to board. At shimlee., we want you to be thrilled with your new print! We don’t just want you to like it, we want you to love it! That is why if you are unhappy with your print we will either reprint it or issue a full refund. You can contact our Customer Service department at info@shimlee.com or by calling 1 (563) 928-6437 within 14 days of receiving your print.

If your shimlee. is damaged during delivery, please take a photo of the damaged product  and/or packaging and email photos to info@shimlee.com within 14 days of receiving your print. From there we will take care of correcting the issue.